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How to Fix YouTube Connection to Server Lost on Android [6 Methods]

Don’t you just hate it when you’re watching your favorite shows, videos, or YouTuber on YouTube and the YouTube app suddenly goes “connection to server lost?” Well, we surely do.

Since Google’s acquisition of YouTube back in 2006, the service is still far from being perfect and YouTube connection problems are just some of the issue that the service suffers from.

So, if you’re experiencing this problem even though you are certain that you have an internet connection, here are a few things that you can do to fix it.

Must ReadHow to Use Youtube Premium (Formerly YouTube Red)

How to Fix YouTube App Connection to Server Lost Issue

Depending on the root cause, fixing the “Connection to Server Lost” issue could be easy or not. To verify how deep the problem is, try to do the following methods.

Step 1: Reboot Phone

Rebooting Phone
Rebooting Phone

Sometimes, we tend to overthink things and the problem that causes that issue might be simpler than we thought. Before proceeding below, try to reboot your phone. Sometimes, by rebooting, the system flushes some in-app issues that us humans can’t see. Most especially if the issue doesn’t reflect with the device performance.

So, before anything else, try to restart your phone and see if this fixes the issue. Otherwise, proceed to method 2.

Step 2: Check Device Time and Date

If rebooting or restarting your phone did not fix the problem, a common culprit that most of us are unaware of that ultimately causes this issue is having an incorrect device time and date.

If you have the date and time on your smartphone, or whatever device that you are using to watch YouTube, is late or advanced for more than 24 hours, then it will cause this issue.

Most apps verify the integrity of the device nowadays. One of the ways that the app does that is by checking and verifying the device time. If the time and date registered on the device are not the same as the time and date of the server of YouTube, then this will cause the connection to server problem issue.

To fix this, ensure that the time and date up to the minutes of your device is set correctly. If you have an internet connection, the fastest way to ensure that the time and date is correct is by enabling the Set Automatically option under the Date & Time settings.

Step 3: Disable or Uninstall Ad-Blocker App

One of the most common reasons behind the “connection to server lost” is due to Ad-Blockers. If you installed or have an app that blocks every ad that gets into your phone, then chances are, the Ad-Blocker app is the culprit.

Fix YouTube Connection to Server Lost
Ad Blocker Apps

As you may well aware know if you are not using YouTube Premium, the free version of the YouTube app, as well as the desktop version, runs ads on each and every video you watch or most if not all.

Now, if the ads are being blocked, this can cause some in-app design malfunction resulting in the “connection to server lost” issue. If this is the case for you, then simply disable the app or better yet, uninstall it. Once done, see if that fixes the issue.

Step 4: Ensure Using Personal Account

In some cases, one of the possible reasons behind the “connection to server lost” issue is having more than one Google account signed-in to your phone’s Google account list.

Google account you use to access the Google Play Store
Google Accounts Play Store

Make sure that you are using your personal Google account and log out any accounts that’s not yours or your other accounts. To do this, simply go to your device settings and proceed to the Google Accounts option. In some phones, it’s simply called Google found within the device general settings.

Once there, ensure and check that you are using only one Google account. Otherwise, log out those other accounts that are logged in.

Step 5: Reboot Data Connections

Another common reason behind the said issue is due to having a poor unstable internet connection. One way to verify if you are suffering from a poor data connection is by doing a simple Google search. If Google takes more than a second or two to give results, then you might be suffering from poor connectivity. If this is the case, here’s what you can do:

Reboot Wireless Router

If you are connected to a local WiFi connection and have access to it, try to reboot the wireless router. To do this, simply turn the router off and unplug it for 10 seconds. After 10 seconds, plug the power adaptor back in and let it initialize for 15 to 30 seconds.

Once the WiFi connection is back, check if the issue still persists.

Search for Better Carrier Signal

If you are connected to the internet through the data connection of your phone, then having a weak carrier signal could be the culprit. The only way to fix this is to find an area where the telecom carrier of your device has better network reception or signal.

If you are at home, using a mobile network signal booster could help.

weboost-connect-4g-cell-phone-signal-booster-reviews
weBoost Indoor Cell Phone Signal Booster

If you find the idea of having a mobile network signal booster at home interesting, then check our in-depth review of the best mobile network signal booster on the market.

Otherwise, you can purchase one from Amazon.com.

amazon-buy-button-3

Step 6: Re-Install YoutTube App

If none of the first 3 methods we mentioned above works for you, and you are sure that you have a strong and stable data or WiFi connection, then the problem could be the YouTube app itself.

youtube-app-google-play
YouTube App Logo

If this is the case for you, the best thing you can do is to uninstall the YouTube app and install it again from the Google Play store.

Youtube Fix | Connection to Server lost – Touch to Retry

Did you know that you’re not the only one who’s suffering from this issue? Below are the most typed questions on Google that’s related to the issue.

Why does YouTube say the “connection to server lost?”

If you are unable to watch any YouTube videos and YouTube says “connection to server lost,” there are a number of possible reasons that causes it but the most common ones are related to your internet connection. This then causes poor connection from the servers of YouTube that results in this issue.

How to fix YouTube “connection to server lost?”

Follow the methods we listed in this article to fix the YouTube “Connection to Server Lost” issue.

Fixing YouTube App’s Connection to Server Lost Issue

how-fix-youtube-connection-server-lost

Ultimately, if all the methods that we recommended to fix this problem did not work, then the problem might actually bigger than we anticipated. If the issue still persists, you might want to check if the servers of YouTube is down. You can do that by simply going to isitdownrightnow.com and input the YouTube website address to check if YouTube itself is down or not.

Otherwise, if there’s no issue with the server side of YouTube, then check if Youtube is blocked in your country or the videos that you trying to watch is blocked in your Country. If this is still not the case for you, then the problem might be much deeper than any end-consumers may understand. To a point that it could be something to do with your phone or tablet’s operating system.

We hope that this guide helped you in fixing this problem. If you have comments, suggestions, or questions, do let us know in the comment section below.

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25 Comments

    1. Hi Usman Arshad,
      It´s good to hear that method 4 worked for you. Please let us know if there is anything else we can help you with.

  1. I appreciate the ideas but they didnt seem to work for me.
    WiFi setting is already “none”.
    Gmail acct is same in playstore & YouTube.
    Removing updates didn’t help.
    I cannot uninstall preinstalled app.
    If you ha e another idea please let me know.
    Thank you
    Linda

    1. Hi Linda,
      Let me contact the author for you to get an answer for your question. I will get back to you as soon as possible. Thanks for reading and commenting.

    2. Hi Linda,

      Maybe your ISP is blocking Youtube? Happened to me just last month. I’ll see if I can find some solution for your problem, would you mind giving me some details about your device, manufacturer, Android version?

      Meanwhile you can use playit.pk to search for youtube videos and watch them in 720p if you are in a hurry 🙂 There is also an app for this on the play store.

      1. hey there i have been experiencing some real strange things in utube like the server not serving but here’s the strange it happens on a certain artists videos an if the connection failed would not the ookla speedtest not work? and, further should i select a different video of the same artist it might very well play and in fact that is what happened yesterday. but, even stranger is i waz writing a comment and when had said what i felt hit the send button then given the choice to keep writing or discard. this went on for 5 hours brfore i copied the comment in longhand and rather than discard it erased.
        now in the past when returning to utube from ookla that would set the matter straight but yesterday that didn’t work. there for some reason seems to be something residing in the tablet i use whuch waz acquired in may 2016, in the users section of settings is “guest” which i did not set up, the icon which waz feminine waz changed in june after a photo “just landed” and installed itself as i do not know how to do that but after its arrival my life went down the crapper. apps vanished contents of gallery & camera are gone, i didn’t remove them. but, back to utube writing a comment sometimes it will adk discard or write so i write and then when refused i start removing certain content and the connection issue is resolved and item is posted and on other occaisions the comment either doesn’t make it to the thread or if i return after posting the comment that waz there is no longer. here it becomes interesting, in that i made a comment of wishing i had a photo of this artists fingers playing his guitar and on the 20th of august it appeared just like the one that took up residence as tge wsllpaoer on home screen but that also waz commented upon and the now wallpaper shows a section if the comment, as you can see my comments tend tooo be long winded. and, then i would like to ask how the bluetooth header in settings can loose the pairing of not only the speaker and controlling the volume, but unpairing the outboard keyboard forcing me to use the factory keyboard.
        the tablet is a samsung model #SM-T817T, GALAXY TAB 2, ANDROID VER. 5.1.1, SECURITY PATCH 2016-00201.
        NOW, THERE IS THE ADDITIONAL PROBLEM OF THE CARRIER THAT SENT THIS DEVICE FOR ME TO BETA TEST IS T-MOBILE, AND I HAVE SPOKEN TO THEIR TECH SUPPORT SINCE BEFORE THIS NEW STUFF BEGAN BECAUSE FOR SOME REASON THEY WOULD NOT ALLOW MY ACCESS TO MY UNUSED DATA STASH AND I STARTED WITH CONNECTION ISSUES, LIKE FAILURES TO LIAD, TIMING OUT AND LESS THAN 2ND GENERATION SPEEDS AS WERE IDENTIFIED IN THE SPEEDTESTS I PERFORMED REGULARLY.
        I KNOW THIS MIGHT LOOK AND SOUND DISJOINTED BUT, GEAR WITH ME PLEASE BECAUSE I HAVE ONLY BEEN A UTUBE USER FOR LITTLE OVER 9 MONTHS AND JUST SO YOU KNOW I AM A UTUBE RED CUSTOMER, I DO NOT RUN WIFI, AND AM UNAWSRE OF ANOTHER ACCOUNT IN GOOGLE+. I DO HOWEVER HAVE TO IDENTITIES SINCE I WAZ LOCKED OUT OF UTUBE AND WHEN FINALLY GAINED RE-ENTRY SOME 12 HOURS LATER, THE OFFLINE FILE HAD BEEN EMPTIED, IRONICALLY THE DAY THIS HAPPENED WAZ THE DAY I WAZ SUPPOSED TO RECEIVE A 32GB SD CARD TO OFF LOAD THOZE FILES. SO, ANY HELP WOULD BE GREATLY APPRECIATED.

        THANX, LATER

        THE
        ?PAD?
        SLDC sldc

        1. Sounds like an issue you carrier could be causing. I would suggest talking to them to make sure they give you all the access you want, that may include having to pat or pay more.

  2. Hi Judy and Billa,

    I apprezciate the work done by you people. But all the 4 options did nt help me. I even uninstalled youtube app updates and google play services updates even force stop both. Reinstall both but all efforts are invain. I have done alot of research now came accros your forrums but still i am having the same issue.
    I m having Samsung galaxy grand prime dous SM G530H

    1. Hi Adnan,
      How unfortunate to hear that the methods didn´t work for you. Let me do some research to see what the solution might be. Do you have the latest Android version?

    2. Hi Adnan,
      Is it throwing an error or just dropping you back to your home screen? You could always try going to menu>settings>apps>all>youtube ad clearing the cache (and data, if the cache doesn’t do it for you). If you clear the app’s data, you’ll need to re-accept the terms of service. Please let me know what happens.

  3. Hello i admire your your work and the answers you have provided for this problem. Unfortunately non of them worked for me beacause i am pretty sure my isp has blocked youtube. As a matter of fact i do know because i live in Pakistan and youtube is blocked here. Although sometimes during a week it works perfectly. I would really appreciate if you further digged into this problem. I would remember you in my prayer and owe you my life if you found a solution.
    Thanks in advance. Please consider this!

  4. I have a Galaxy S6. I tried ALL of the above with no success (no ad blocker installed, proxy=none, re-install app etc…), but I did a couple of experiments and discover something.
    It never disconnects if it’s EXACTLY within four feet (or less) of the modem. 5′ or more and it disconnects every time.
    I’m using Comcast Xfinity with an Arris TG862 modem that Comcast provided.
    I called Comcast, and they have no solution (of course not).
    So then, my friend, who has a Sony (Android) tried it. SAME THING. Four feet or less or it disconnected.
    Here’s the interesting thing… another friend who uses an iphone 5 had no problem whatsoever, even three rooms away.
    Now, knowing this, other than ditching my phone for an Apple, buying a new modem, or changing providers, any ideas?

    Why this is only happening with youtube and no other app, is a mystery.

    Thanks for your time,
    Deb

    This also happened with my friend’s

  5. Hi Deb,
    How unfortunate to hear about the issues you are having with the app. Have you tried to clear cache and data on the youtube app? if so you can also try going to the applications manager and clearing cache, data, force stop it, uninstall updates and disable, then go to the play store and look for the YouTube app, it will show you the app and somehow will tell you that is disabled click enable and update it again. Hope this helps! =-)

  6. I’ve tried everything as well. This is ridiculous. I can only play you tube while using WIFI and my wifi sucks at work.
    I’ve cleared, I’ve uninstalled, updated you name it I’ve done it. Short of smashing the phone with a hammer. The Samsung S6 is JUNK

    1. Hi There,
      Hopefully this will help, but have you tried opening YouTube, tap Menu>Settings>General, and see if Limit Mobile Data Usage is turned on. If you’re using Chrome, open its settings, and make sure Data Saver is turned off. Hope this helps.=-)

  7. All 4 methods didn’t work for me . so I tried installing a proxy app and BINGO, now YouTube works !!!!!!!

    Thanks for the last tip !!!!

  8. I have a Samsung Galaxy Note 5 and my YouTube is malfunctioning. It keeps showing my this error message, and I’ve checked about a million websites to fix this, but none of them worked. I’ve tried almost anything, and now I’m not sure on what I should do. Limiting mobile data usage is off, the wifi is strong, clearing all the data doesn’t work, and reinstalling the app doesn’t work. A little help please?

  9. Hi, I have tried all 4 methods to no evail. I hope you may have another idea for me. My daughters Galaxy TAB 4 SMT230U. Has the dreaded message from youtube. We just moved into our new house so there is new wifi. The tablet is definitely connected to wifi as i have tested it. Her brother has the same tablet and youtube works fine for him. I just noticed that her tablet will not download any apps. It just says downloading but never shows a percentage. Is there a settings problem? Hope you can give me some ideas. Thanks

    1. To me, it sounds like there is something blocking your Google account. Do the other apps work as they are supposed to… Gmail, Google Calendar, Hangouts?

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