There are plenty of scenarios where a factory reset is beneficial, and many where it’s essential. A factory reset is the last resort when software troubleshooting, but it’s a resort that never fails. However, if a factory reset is the final resort, then a soft reset should be the second to last.
I’ll explain how to perform both a hard reset, and a soft reset to ensure your Galaxy S6 Edge is cleansed of any software problems. Remember, before attempting either reset method, please backup your personal data.
Method 1: A Quick Restart
This method is the same for nearly every Android phone. On the Galaxy S6 Edge, press and hold the power key to display a new menu.
Tap the Restart option to restart your phone. If that sounds simple, it’s because it is. If you’ve ever received the “Try turning it off and on again” response, this is the same thing.
Method 2: A Soft Reset (Removing the Non-removable Battery)
For this next method, you’ll need to remove the S6 Edge battery. Unfortunately, removing the S6 Edge battery isn’t easy. However, it can be done with patience, a screwdriver, and a blatant disregard for your warranty.
If you don’t want to void your warranty, there are two more ways below to soft reset a Galaxy S6 Edge. You’ll need some tools for this method:
- A heatgun, hairdryer, or hotplate.
- A screwdriver for small screws.
- Double-sided sticky tape, or an adhesive safe for electronic use.
- A pry tool, or several.
I do not recommend this method for users that are not comfortable taking electronics apart, and reassembling them. This can potentially damage your phone past the point of usability, and will void your warranty.
You have been warned.
Before anything else, power down your phone completely. Once you’ve done this, remove the SIM card from the SIM tray and set it aside.
Next, remove the back cover.
It’s unfortunately not as simple as this image. To remove the cover, you’ll need to apply heat to the back, specifically 95 degrees Celsius, or 203 degrees Fahrenheit of heat. Additionally, you’ll need a thin prying tool to remove the cover, and a safe adhesive to re-apply the cover.
- First, using a heat gun, or a hotplate; heat the back of of The Galaxy S6 Edge to 95 degrees Celsius / 203 degrees Fahrenheit. If you have no way to measure this exactly, the phone is heated appropriately when it’s too hot to hold.
- Next, start inserting your pry tools along the edges of the back cover.
- Slide the tools along the edges, do not lift up, until you are able to free the cover.
If you aren’t able to free the cover this way, you can apply a light amount of suction with another tool.
Once the backcover is free, get your screwdriver ready to remove the last layer between you and the battery. There are thirteen screws that you need to remove, so make sure you keep them in a nearby dish or cup for safekeeping.
When the next cover is removed, you should see the motherboard and battery unprotected.
Next you’ll need to remove the motherboard, or circuit board surrounding the battery.
Unfortunately, this isn’t as simple as giving it a tug. The motherboard has six different connectors you need to detach, or pop before you can gently pull it free.
Once you’ve removed the battery, wait for a full minute.
With the motherboard free, now you’ll need to carefully remove the battery. This can be done by slipping your pry tool gently underneath the surface and slowly pushing the battery up. This will take a few minutes, do not rush. If you rush the process, you will damage your screen.
Once you’ve removed the battery, wait for a full minute.
After a minute has passed, reinsert the battery and reassemble the phone. This can be done by following the above steps in reverse.
You may need to reapply adhesive, which is where the double-sided sticky tape is used. You will apply this tape on the cover that you need to screw back in place. Make sure you do not tape over any essential spots.
Once you’ve followed the above steps, you can turn your phone again. The soft reset is now complete without the need to reset any of your data.
Method 3: A Soft Reset or a Hard Reset (Maintenance Boot Mode)
Hold down the power key and volume down key for no more than ten seconds with your phone turned on. When you do this, your phone should reboot into Maintenance Boot Mode.
If this does not happen, power your phone off first, and then try the hardware key combination.
For this next step, navigate to Normal Boot and confirm your selection with your power key. Your phone will then boot back up normally if you want to do a soft reset. If you want to do a hard reset, continue to the next step.
Warning, following this step will erase all of your personal data. Your phone will be restored to its factory default state.
Proceed at your own risk.
Instead of hitting Normal Boot, this time, hit Factory Reset. You will need to confirm this selection, and the process will take a few moments to complete. Once the reset is done, any software issues you had in the past will be resolved.
Method 4: Wiping the Cache Partition
Wiping the cache partition is another way to reset your Galaxy S6 Edge. This isn’t like a hard reset, but is instead more like a soft reset. When you wipe the partition you delete temporary data that could be the cause of software issues.
There are multiple ways to do this, and all of them will only take a few minutes of your time. I recommend this method before attempting a hard factory reset.
Method 5: Remote Factory Reset
Here we are, the final resort for software problems: a factory reset. There’s more than one way to factory reset an Android phone, but this time I’ll be covering a remote reset. A remote reset requires:
- Access to Android Device Manager
- A registered Android device
- Remote Wipe enabled on the device
If you do not have any of the three requirements above, this will not work, and you will need to use a different factory reset option.
As one last warning, this will wipe your phone’s data completely. Proceed at your own risk.
Once you’re signed into your admin account, head to Device management, then Mobile, and then Device management settings. Once there, you’ll see a box for Allow user to remote wipe device, check it.
With remote wipe enabled, you can now wipe your device remotely with Android Device Manager. Login to your account, select your device and then pick one of the symbols below.
You can now wipe your S6 Edge if it’s powered on, and connected to mobile data or Wi-Fi.
The Samsung Galaxy S6 Edge has plenty to offer that’s worth writing home about. However, no matter how great the phone is, potential problems are always on the horizon. When your phone is going through a tough time, it’s usually better to reset.
With the inside of your Galaxy S6 Edge safe, you should keep the outside even safer. If you have any questions with the method above, leave them below and we’ll be sure to point you in the right direction.