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8 methods to unlock Android phone: A Quick Guide

Did you forget the password of your Android phone? Don’t worry, you’re not the only one. I’ll show you how to unlock Android phones.

Passwords serve as your phone’s protection from use by unauthorized people. Although some phones have new security features such as Fingerprint unlock, some people still prefer to use passwords and passcodes. It can be stressful and time-consuming when you forget the password of your mobile device and even worse, being completely locked out of it.

However it happens, it’s frustrating to get locked out of your device. You can always go to a store to get your phone unlocked but it’ll cost you.

But don’t worry! I know a few methods on how to unlock Android phones. So before going for a hard reset and losing all of your data, try these methods first. With these tips, you can get access to your Android phone within minutes. Let’s get started!

Related: The best lock screen apps for Android


1. Unlock Android phone with your Google Account

What you will need:

  • Your Device
  • Access to your synced Google Account

This method uses your Google Recovery account to unlock Android phones from your lock screen. One of the perks of Google Account integration is that it’s intertwined with most of your other devices, giving you the capacity to access your phone from your Google Account.

Note:

  • If you don’t have access to your Google Account, you can skip to Method 3, which uses ABD Commands to unlock your Android phone.
  • This option is available only on devices running on Android 4.4 or lower.

Step 1: Tap “Forgot Password”

On your lock screen, tap “Forgot Password” to access the Account unlock menu.

Unlock Android phone using google account
Google Account Unlock

Step 2: Sign in to your Google Account

Enter your Google Account details and tap “Sign in.” From there you can reset your pattern or passcode.

You’ll be prompted to reset your passcode to your device right after you log-in. Make sure to set one that you’ll remember easily.

If your Google Account information isn’t working on your phone, you might need to recover it using your PC. Go to Google’s account recovery page and follow the steps above.


2. Unlock Android phone using Android Debug Bridge (ADB)

If you haven’t tried ADB before – now is as good a time as any. Using a series of ADB commands, you can unlock Android phones, provided you have USB debugging enabled on your device. If you don’t, then this method won’t work for you.

There are some steps you have to go through first if this is your first time using ADB:

  1. If you don’t have Android SDK tools installed, or if you’ve enabled your device to accept ADB commands but don’t fully grasp how to use it, check out our article on ADB and how to use it.
Unlock Android phone using android studio
Android Studio Interface

You will need to confirm that you have SDK and ADB set up correctly. To do this, open your platform-tools folder, and then open a “command prompt” inside it. If you have done this before, go to step 3.

  • You can open the command prompt in a folder with Shift + right-click, then select open command window here. (It may show “PowerShell” on some PC’s)
Command Window
Command Window

Now there are two commands you need to enter to confirm your ADB setup.

  • ADB version – this will reveal the version number of your ADB software.
  • ADB devices – for this one, make sure to connect your device to the PC. If your device is connected, your phone’s serial number should appear in the command prompt window. If you’re unable to retrieve the serial number, try reconnecting your device.

You need to enable USB debugging for this method to work but luckily, there’s a way to work around this. If you boot your phone into recovery mode, you can do these steps as usual, without having to enable USB debugging. However, your phone partition needs to be mounted:

  • Go to Mounts and Storage in your recovery.
  • Now mount/data. 

After you’ve done this, you can proceed as if you have USB Debugging enabled.


For unrooted devices

there are two steps:

Step 1: Open a command prompt

This process is a bit confusing so make sure to follow the steps carefully. With your phone connected to your PC – and the cmd open – enter the following commands in order:

  1. adb shell
  2. cd/data/data.com.android.providers.settings/databases
  3. sqlite3 settings.db
  4. update system set value=0 where name=’lock_pattern_autoblock’;
  5. update system set value=0 where name=’lockscreen.lockedoutpermanently’;
  6. .quit

Step 2: Reboot your device

After you’ve completed this, reboot your device. If this doesn’t reset your lock screen, continue to the next step.

With your phone still connected to your PC and the command prompt open, enter:

  • abd shell rm/data/system/gesture.key

With that done, reboot your phone again.


For rooted devices

with the cmd open in the appropriate place, and your phone connected to the PC, enter the following commands:

  1. adb shell
  2. su
  3. rm/data/system/locksettings.db
  4. rm/data/system/locksettings.db-wal
  5. rm/data/system/locksettings.db-shm
  6. reboot

That wasn’t so hard, right? In case this method didn’t work for you, there’s still hope! I have one more method which doesn’t require you to erase all of your data. Let’s check that out and see if it’ll work!


3. How to unlock registered Samsung device

If you have a registered Samsung smartphone, then it’s your lucky day. The company provides a way to unlock registered Samsung smartphones.

What you will need:

Step 1:

Open the Samsung website on your PC and login with your account information.

Unlock Android phone using Samsung Account
Samsung Account

Step 2:

Select your device from the taskbar on the left.

Step 3

Find the option Unlock my screen on the sidebar. Tap it, and your device will be unlocked.


4. Unlock Android phone with dr.fone

The app I’ll be showing you next is dr.fone – Unlock (Android). This Android Lock Screen Removal tool can remove lock screens with a pattern, PIN, password, and fingerprint.

Note: You will need a computer to use this method.


Step 1: Download the app

Download dr.fone from the developer’s website.

Unlock Android phone using dr.fone
dr.fone download

Step 2: Open the app

Launch the app on your computer and click Unlock.

Unlock Android phone using dr.fone
dr.fone Landing Page

Step 3: Connect your device to your PC

Now connect your phone to your PC with a USB cable, then click Start.

Unlock Android phone using dr.fone
Press start to begin

Step 4: Verify your phone’s information

If your phone connected successfully, information about your phone should appear on the screen. If it’s correct, press Next.

Unlock Android phone using dr.fone - device information
Device Information

Step 5: Begin password removal

Boot your phone into Download Mode, and then the recovery package will be downloaded. After that, the password removal will begin, and a confirmation message will appear on the screen.

Unlock Android phone using dr.fone - password removed
Confirmation Message

5. Unlock Android phone by booting into “Safe Mode”

It’s possible to unlock Android phones through the safe mode. Please note that this method will only work for phones that use a third-party app as its lock screen. This method works by temporarily disabling the third party app and giving you a way to reset it.


Step 1: Boot into Safe Mode

For most phones, you can do this by bringing up the power menu and long-pressing “Power Off.” A notification will pop up, asking if you’d like to Reboot to Safe Mode, press OK.

Unlock Android phone by Rebooting to Safe Mode
Reboot to Safe Mode

Step 2: Clear your lock screen app’s data

Clear Data from your lock screen app or uninstall it, then reboot your phone again to get out of safe mode – when you do so, your phone will be unlocked.


6. Crashing the lock screen UI to unlock Android phone (Android 5 only)

Before trying this one, please note that his method only works for devices running on Android 5.0-5.11, so if your phone doesn’t have this version, please go to the next process.

This method to bypass a locked screen is just an emergency workaround for the phones in this category.


Step 1: Tap the “Emergency” button

Enter 10 asterisks (*) through the dialer.


Step 2: Copy the asterisks

Copy the asterisks and paste them on the dialer until the “paste” option no longer shows up.


Step 3: Tap on “Camera”

Return to the lock screen and tap on the camera shortcut icon.


Step 4: Tap “Settings”

Press the settings option after pulling down the notification bar – now, you will have the opportunity to enter the password, and you should repeat the same thing here. Keep on pasting until the lock screen crashes.


7. How to unlock Android phone using Android Device Manager (ADM)

This method uses Google’s Find my Device to perform a Remote Factory Reset. It will not only remove the password or pattern from your phone but also all the data you have on it.

Note: This will only work if you enable Find my Device on the phone, and again, it will delete all the data on your phone. If this isn’t what you want, I strongly suggest trying any other of the methods from above.


Step 1: Find your device

On your computer, go to the “Find my Device” website.

Unlock Android phone using find my device
Also shows your location and other options

Step 2: Select “Erase my device”

You will see this on the left side of your screen. After confirming the Erase function, your phone will boot into recovery and start performing a factory reset. Once you approve of this action, it is impossible to stop or cancel. Even if you shut down your phone – the reboot will resume on startup.


8. Unlock Android phone using “Factory Reset”

What you will need:

  • Your device
  • A USB Cable
  • A PC

If you don’t have the “Find my Device” option enabled on our phone, you can do this the old fashioned way.

Unfortunately, if you’re still stuck behind a lock screen, the amount of personal data you you’ll be able to save is limited. However, here’s what you can do to save what you can:

  1. Connect your device to your computer
  2. Find your phone and open the main folder with your PC
  3. Copy any folders you’d like to keep and save the files

Note:

  • Depending on your device, the steps for the factory reset may differ a little, but the results will be the same. Most devices will let you hard reset by accessing the recovery mode.
  • Using this method will erase all the data on your device. I highly advise you to back up your content if you use this as your last resort.

Step 1: Enter the boot menu

Turn on the device and enter the boot menu. If you can’t access it using the method above, do a quick search of your phone model and how to access its safe mode.


Step 2: Access safe mode

In safe mode. Use the volume keys to navigate up and down, press the Power key to confirm your selection.


Step 3: Reset your device

Find the Wipe Data/Factory Reset option.

Unlock Android phone by doing a Factory Reset
Make sure to back up your data before performing a factory reset

After you confirm the option, your phone will begin the process – it can take several minutes. When completed, your device will restart without your passcode, but also without your data. This process will unlock Android phones, but it also deletes all the information; unless you have a backup of your files, don’t do a factory reset on your device.


Frequently Asked Questions


Conclusion

Passwords protect our device from unauthorized users but sometimes we get locked out unintentionally. Forgetting your password can be pretty annoying, especially if you’ve just changed it.

Hopefully, I was able to help you get back into your locked device without a factory reset. However, sometimes you’ll have no other option.

If you’ve reset your passcode, keep notes on your latest change and put it in your wallet or send an email to yourself, that way you’ll have a better chance of getting back into your phone.

If I missed a way of unlocking an Android phone, or if you have any questions, let me know in the comments section down below!

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302 Comments

  1. Thanks for giving me the opportunity to ask a question. My daughter’s Android phone (LG G2) is locked. We are at the screen to enter the Backup Pin or Account Unlock (username and password). She enters her correct (and only) Google Account name and password and it does not work. She cannot remember the PIN. We have tried the PIN and PUK from the Sim card. We have seen your great solutions at https://joyofandroid.com/how-to-unlock-android-phone/. But her problem is that WiFi is not turned on on her phone and she does not have a data plan–so Google’s reset password plan won’t work and there is no way to get the Screen Lock Bypass app onto her phone (is there?). Why won’t her phone accept her Google account name and password? Is there another way? Or is there any other way to get her phone to turn on Wifi? We can’t do Command Line prompts because the phone won’t connect to the computer.
    Thanks!

    1. We understand the problem completely.
      Usually when you type google account and its password it will unlock the phone. But you should have internet connection either wifi or data plan for it. Press and hold the power button to get the options to enable data plan. If you do not have data plan for the current sim, purchase from online. Or borrow from friends who has data plan.

      The other way is hard resetting the phone. This will delete the phone data completely, hence I do not recommend this method.

          1. The one thing that finally unlocked my security pattern for my moto z was to simply press and hold power button!!! After spending hours of trying to find a solution. Most solutions that I found couldnt work for me, and others would require factory reset (loss of all data)
            My phone was accidentally locked. Who knows? I hope this helps someone else get untangled.

        1. how did u do it do u have a an lg g2.i have one i forgot my pass code gmail dont know how to download sdk and stuff can anyone help me do it or do it for me and i will pay u money to unlock my code thank you im in california in los angeles

          1. Hey I was wondering the same thing. I locked my android LG and I don’t remember my username or password! is there any other way I could unlock or reset my phone? at this point, I don’t care what is deleted I just want it open :/

      1. I really need a help from you. I forgot the Password of my phone and also the password of my Goggle account. How can I solve my problem? Please help me.

      2. i have a problem please help me if i want to use the first step but i don’t have the option “forget your password what should i have to do? i don’t want to loose my data. i have internet on my phone and i have a gmail account

          1. Hi.. i forgot password to unlock my phone. Also after that i changed my google password because of which i cant find mobile in find my device app.. mobile is samsung A7 2015.. please help to unlock phone

    2. I have a galaxy note 3 that I lost . I remotely locked it using Android device manager. I have now found it and can not unlock it. Is there a way other then a hard reset. Please help me!

    3. I also have an LG G2(T-Mobile) with the above problem mentioned by Joe… I was locked out of my Google account, with all internet connection disabled and seemingly no way to turn it back on. The only options available from that point seemed limited, but after messing with it a bit, I found a pretty simple solution(after scanning this whole thread to no avail):

      1. Select “emergency call”.
      2. Use another phone to call the one you’re trying to unlock(assuming you have the correct Google login info and an available internet connection on the locked phone when normally unlocked)
      3. The locked phone will ring normally(mine did at least). Answer the call. After answering, you should be able to pull down the shortcut menu and enable whichever connection you have available(Wi-Fi, data). Do so before ending the call, ensuring a successful connection.
      4. Enter your Google login info into the empty spaces just the same as you probably have for what seems like forever now.
      5. Carry on your merry little way without the hassles of factory data resets or PC-phone connections

      1. Hi Alex,
        Thanks for the detailed information on your experience. I am sure that others are going to find it useful. Thanks for commenting. =-)

    4. Have a ZTE phone, i don’t have any service or data plan on the phone currently. I forgot my numerical password, i tried a hundred combinations without luck. I tried resetting my phone to factory settings, it asked me to sign in with a Google account previously sinked on this device, put in my email, then it asked for my password, put in my password and then it went to aanother screen that said checking or verifying info, it thinks for a minute and goes back to the google screen asking for my email that was previously sinked on my device, i have a wifi connection. I dont know what to do. I need to unlock my phone in order to get my information off the SIM card. Any help would be greatly appreciated. Thank you.

      1. If you have exhausted all of the options, there isn’t a lot you can do. Many cell phone stores can pull the information from the sim card for you if that’s what you need.

    5. My j6 is saying nothing but try again on166433minutes so I pushed the two buttons and now I have the computer looking print n the left corner but in the middle it says downloading do not turn off TARGETAND it been like that for but a hour what should I do

          1. hi
            I have a sumsung divice with android OS.
            my sun play with pattern and now it lock with google account.
            (i set my phon number with another divice.)
            i can’t login now !!!
            how can i unlock my divice?

            I don’t forget my pattern.
            I don’t forget my User and pass in google account.

            can You help me?
            thanks

          2. Hi Ali,
            Did you already try the first method with Google Official Method? If that one doesn´t work, I am sure the other ones can help too. Please let me know if there is anything else I can help you with. Thanks for commenting. =-)

  2. Slightly different point but if I have a PUK code and want to unlock the phone but retain the previous PIN (ideally displaying the pin to confirm I have the right number) can I do this? I only just applied the password and don’t want yet another different one but it is locked so think I may have set PIN incorrectly

    It is a Samsung S5

  3. great order and neat guide

    just have a question…i read online android adb…and this usb debugging method uses sdk…are they generaly the same thing?

    also, i downloaded the sdk as you said, but what exactly do i do after extracting the files to my downloads folder? there is like eclipse tool, and many other files in that folder…what exactly do i install from there for this? there was this one executable which i double clicked but a black screen came up then wuickly disappeared. idk what that was about so i just kept looking inside the sdk folder…but i dont know what exactly to do with what folder and file?

    thanks in advance

    1. Hadi, glad to help. Android ADB is a part of SDK.

      In terms of actually executing the method, you just need to download the package on your PC. You don’t need to open anything. Right after downloading, enter the commands through command prompt. This will do the job.

      1. i did the steps wuth the usb cord and downloaded the files onto my computer, but when i enter the second command it says something about the path wasnt detected? what am i doing wrong? is it just not going to work for me? i forgot the password i used for my lock screen and dont want to lose my data.

        1. Same “The System Cannot Find The Path Specified” result here. I’ll keep plugging away today unless a JOA rep can give us some insight. I’m an iOS guy fumbling with my Boss’ kids ASUS Nexus7 Tablet that got locked out.

          If you came across a different solution, please pass it on.

          1. Hi. I have the same “cannot find path” nonsense happening here. I am on a windows 10 laptop. Im a Ubuntu guy stuck on a windows computer. Im lost. Screen is broke and has no touch response. Its currently plugged into a tv through a HDMI cable, and the USB is plugged into the computer. Any help is appreciated. Thanks.

          2. Hi Logan,
            Have you tried checking that no files or directory name start or end with a period? Hope this helps.=-)

          3. Also, for security reasons (job), my phone has the data encryption and sim card pin locked. The phone battery died, so now I have to enter 2 unlock codes (sim and screen). Thanks again.

        1. Hey, Sharon. I need more information to be able to help. Did you try the methods listed here? If they didn’t work, could you provide a description of what exactly the problem was? Thanks!

  4. Thank you for the article. Do all the options only work for pattern lock? Will the Android ADB work for pin lock as well? Looks like the code is specific to pattern.

  5. My fiances note 3 won’t unlock….. *with the correct security password it won’t ask for any google either is there any way besides a hard rest?

  6. Sir, I am using a third party app lockscreen, will the ADT shell method work ?
    i dont want to hard reset the phone, please help.. !

    1. Checkout this very article, it has solution for these as well. Especially read methods under “How to Unlock Android Phone Without Internet Connection?”

  7. Excellent article! Have another curve ball to throw at you: I have an Android -HTC, reset my security pattern and promptly forgot it! I also have the 2-step verification enabled for my Google/Gmail account and now can’t log in to reset on the phone. Since I can’t receive my code, I can’t login to my Google/Gmail account from a PC either! Any help you can provide would be appreciated. Thank you.

      1. Dani,

        My screen isn’t cracked, I don’t remember the code. What happened is I dl’d Panda it said it had anti-theft. I went to check that out. It said, “if you lost your phone or it was stolen how do you want to proceed?”. I took it to mean, if and when that happens. Not right this minute. It locked my phone. I don’t remember the passcode. The code I entered to panda was a 3 digit code, but my phone won’t accept a 3 digit code. I’ve tried it and every # combination I could think of. Nothing works. I’m at a loss. Please Help me! PS I still have yet to receive my verification code.

        JLyn

        1. Hi There,
          Have you tried all of the methods in the article? =-) Please let me know if you need help with anything. Thanks for commenting.

  8. My galaxy 3 Samsung i forgot my password my phone charger doesnt work i had to get a unyversal charger for my battery how do i unlocked with out delete my contacts

  9. Hello! I have a question- I accidentally locked my Samsung Galaxy S4. I know my pin and my screen allows me to put in the numbers but it does not allow me to press ok. Is there a way to unlock my Galaxy without resetting it and maybe using a computer to unlock it? Any answers will be so helpful!

  10. Hi I have a question I forgot the pin to my phone and my device is not giving me the option to use my Google information as a back up option to unlock my phone. my phone is not compatible with option number 2 installing an unlock app and im trying my best to avoid a Hard Reset. I tried option 4 over and over but it will not work i downloaded and installed the Android SDK the platform, tools and devices but it will not work……..please can you help me out? thanks for your time.

  11. Hi I was having problems with option 4 after i downloaded the android SDK and its platform-tools, also the driver for my phone I keep running into this same problem”The system cannot find the path specified’ after I type in your commands into the command prompt…….What am I doing wrong here?

    1. AO, Try going into the platform tools folder and using shift+right click, select open command window here. Then enter the rest of the commands. Hope this helps.

        1. Kei,
          Are the files present in the platform tools folder such as the adb exe file? if yes, then your phone is probably not connected properly.

      1. Hi there,

        I also had the same problem, but I went into the platform tools folder as suggested but now it says that it is unauthorized… is there any way to get around this??

    1. Antoinette
      I cant understand your question. Please rephrase. Moreover we have not instructed to connect the phone to TV in this post!

  12. Another method to bypass screen lock for Android (partially described in other sources).
    You have non-rooted phone with USB debug disabled, no Google or Samsung account – the worst situation ever.
    Download respective version Odin and flash you device with root firmware, then with TWRP bootloader / recovery manager. Use external SD card and copy /data/data/com.android.providers.settings/databases/settings.db to it. Then download any of SQLITE DB files editor and set lockscreen.disabled to 1. Copy the file back and remove cached DB files (extention other then DB) in that directory. Also it may be required to remove /data/system/gesture.key

  13. I am locked out of my Galaxy Note 3 and the phone is not providing option to reset with google. I don’t want to lose my data nor do I want to do a hard reset. What are some options?

    1. Lysa,
      Are you sure that you don’t see any option for resetting? No option as forgot password? Try entering the wrong code multiple times and that might bring up the menu. Otherwise, you can use the ADB method from this post.

      1. Thank you for this info about resetting a forgotten password. I have a Samsung Galaxy Note 3 also. After 7 tries of password, I still am not getting option to reset password via my google account. The pop-up message on the phone is that after 10 failed tries the phone will automatically factory reset! Don’t want that. Tried to download bypass and says app is not compatible with this phone. Trying option 3 using Android adb and what’ s happening now (after doing all the preliminary steps) is that I’m on step 3 and I get through the first round of prompts but never get to random numbers; instead the prompt box says it’s not a valid path! Help please! Thanks.

  14. i am a young boy who has grown much interest in modern information communication & technology,
    recently about a month ago i had a problem with my samsung galaxy s3 mini. well, i was using the phone and it went of all of a sudden. so i tried putting it on buh it won’t boot at all, it only shows “samung s3 mini” on the screen and nothing else. i tried hardreset but nothing changed. is there any other way i can use?
    Also help me on how to flash an android phone!
    Thanks_in _advance!

  15. Android has a fail , if they give us opportunity to turn on wi-fi when this happens we easily unlock by gmail account and password , nobody is going to do something when the screen is locked and wi-fi is on.
    at the end I had to restore with hard reset losing all my precious data because I have no debbug usb, no custom recovery , ect ect …. and if we could enable wi-fi it would be easier to track devices which has been lost or stolen.

  16. I’m locked out of my Samsung Exhibit II, & wifi and data were turned off when the phone locked so Gmail won’t run my info. I’ve tried rebooting the phone, and started the ADB process, but I get a failure notice with MTP USB Driver loading.. not sure if USB debugging is enabled. Is there a fix for this, or do I have to do a factory reset?

  17. Hi I have a Note 3 and I attempted to do option 2 but was not able to select my phone (it was listed but un-highlighted). Will it still work with my operating system? The app’s description says it will not work for Anriod 4.1 and above. Do you think it will still work on my v4.3 device? Is my only option to do a hard reset?

  18. Hi JOA Team,

    I have a MOTO G phone ( Lollipop version). I have locked out my phone and not able to login. No root and USB Debbuging NOT enabled.

    My only advantage is i have WIFI enabled.

    1. I have tried Andriod device manager method. But Lock option doesnt seem to work in Lollipop version. I just got the message that device is locked by android device manager. It doesnt work.

    2. I have tried “Screenlock Bypass Pro” installation from browser. But it doesnt seem to be compatible with my device. My device is listed but it is greyed out.

    3. There is no “Forgot Password” option when i enter incorrect password 5 or more times. That option is not there in Lollipop version. So couldnt give my google login to unlock.

    Please help me.

    Also i can use my phone in Guest mode, where i can make or recieve calls. I would be happy if i can atleast recover my pictures in phone. Great if i can bypass unlock somehow.
    Regards,
    Shiva.

  19. i reset my android phone because i couldn’t receive a message, but when i turned it on it asks for a pin and i don’t know the pin. how could i unlock it?….i tried to connect it to the computer but the computer could not detect it…. please help me…

    1. Hi there,
      Have you tried all of the methods in this post? One reason why your computer may not be detecting your phone could be because of a faulty USB cord or a damaged USB port on either your phone or computer. Please try using a different cord or connecting the phone to another computer to help troubleshoot the problem. If no other solutions work, you phone may have internal hardware problems.

  20. I have a S5, if i use the method: How to Unlock Android Phone from Computer Without Resetting, and I reboot will I lose my data?

  21. I already did the hard reset on my android phone, but when I open it on again it still asks for a pin code and i don’t know the pin. what should I do to unlock it?

      1. When I type adb devices the output is like this:
        List of devices attached
        Emulator-5554 device
        0123456789ABCDEF device
        After this I type adb shell then the output is like this
        More than one devices/emu .
        Pls help.

  22. When i type the command ” cd android-sdk\platform-tools “, without the quotes ofcourse, the window replies that it cannot find the path.
    PLease suggest how can i fix this.

  23. Hello,
    when i connect my phone, and launch the command prompt, and launch it in the folder platform tools, after this when i type adb devices, it shows the connected devices are and then its blank and after that when i type adb shell, it shows no devices are connected, i have made sure that my phone is connected properly and the usb debugging option is switched on.
    Please help me in resolving this issue.

  24. Hi, I’ve been locked out of my Samsung Galaxy S4 since Wednesday, found your article on Thursday and have been tyring to make the adb work and it won’t. I read the comment that all you do is dl it and open the command prompt. I clicked your link and it took me to Android Studio so I dl’d it. I also went back and dl’d sdk stand alone. 1st time I opened both of these added extra tools, etc. Didn’t work. Saw the aforementioned comment so uninstalled. Started over. Dl’d android studio and sdk stand alone. Didn’t open, plugged in phone, opened DOS, typed in cd\ enter, ok in C: typed cd android-sdk\platform-tools\ and I get “The system cannot find the path specified. I got myself into the dl folder in the prompt and tried it there still nothing. And I do have the Samsung drivers dl’d on the computer. Please help I’m desparate!

  25. Hello,
    I pretty much have SDK installed and ready. Only issue is that I have an LG l34c Optimus fuel tracfone that does not have debug enabled.
    There is no way to turn on wifi(not even if I call the phone and swipe) .
    In cmd, when I type adb shell, system responds with: error device not found.
    ..
    Please advise on any possible way to debug this phone.
    I’ve even installed LGunited drivers and device is still not recognized. Hard reset is not an option as the owner of the Phone is now deceased, and we want to preserve the data on the phone. 🙁

  26. hi
    i’m trying ADB way.
    i installed SDK Successfully
    i’m using xperia j but i didn’t have drivers for it on my computer, i installed sony pc compation but it need’s to unlock the mobile … how i can install my driver.

  27. Thank you Admin for the services you offer. unfortunately, my LG phone was locked in pattern after my sister changed it accidentally and couldn’t remember the password pattern. so, when i tried all the several procedures but to no avail in assistance because after five trials, it gives me a msg that i can try in 30seconds but cant show the reset window – please help me if there is any other option without loosing my contacts.
    Thank you so much for your assistance

    Heyden RM
    [email protected]
    +256785455955

  28. I have formatted my phone but it is still asking for privacy protection password. I connected the USB cable its is not showing on the phone. i cant connect the phone because the USB debugger is not connecting.

  29. I lock my app like gallery settings and other Apps with CM lock app and I forgot the pattern I used please which help can you render to me

    1. Hello Tayyab, To verify if your account is synced with your device, please go to Google Dashboard (google.com/dashboard), and sign in with your Google account.Then verify if your phone is listed and it is currently locked out. If it is, then unlock the device with your Google account.If not, then you need to use another Google account to sync with your device. If it dosent work try to factory reset your device. Let me know if that solves your problem!

  30. I have Samsung Note 3..and your screen lock bypass pro app is not compitable with my device. So what should I do?
    My device is connected to WiFi but I do not have any google account option appears on my screen. And I am left with only one trial of entering a backup PIN before my device goes through a factory reset automatically.

  31. I cant choose my phone in from the option: ‘ Select your device from the list of devices registered to your account and click on the Install button. The app should now be downloaded and installed on your Android device.

    there are no device available.

    Please can someone help me to unlock my phone when I have forgotten my password

  32. please help mee 🙁

    i locked my device using android device manager.but when i opened it says wrong password.then i tried to reset password using android download manager,it says,”since google has verified a screen lock has already set,the password you entered wont be needed.” then i looked in the web for a long time and saw this page..i tried but when i plug the usb cable the computer shows its folder but no files.and also the amd is saying they cant find the path
    Pls help mee…. 🙁

    Device:Samsung Galaxy S4

    HOPE YOU WILL HELP..

  33. i have forgotten the pin of my android phone … unluckily i even don’t have USB debugging enabled due to which i am not able to use adb option too .. neither i can get thru using the google device manger .. any other way to unlock the phone without formatting it ??

  34. My phone has locked itself and its requring me to put a privacy protection password which i dont know… It doesnot bring an option for forgetting password. It started when i removed the line and when i tried putting it back, itd asking for a privacy protection password.

    Also the mobile antitheft is ON

  35. My S4 is locked and my location isn’t enabled on my device so Adm cannot unlock it. Apps like screen lock bypass pro isn’t compatable and Verizon says I need to master reset like many ppl I cannot do that. Is there a way to enable my location to use Arm or is there any other way to unlock? Phone has been like 6 months now. Please please someone please help me.

    1. Hi Gia,
      Looks like Verizon gave you the solution to your problem, but have you tried all of the methods mentioned in the article?

      1. A master reset isn’t a solution as many ppl would say as well. I need better solutions. Is there a way for you to answer my questions like is there a way to enable my location on my phone with it being locked? Are there any after market apps I can use to enable my location or unlock my phone? Please try to help because I have files on your cell that I need to use in a custody battle with my ex and if I master reset that would be the worst!

        1. Hi Gia,
          How unfortunate to hear about what you are going threw, but have you tried to connect your phone to your PC? By doing that you can see all the files you have on your phone and you can copy them onto your PC.

  36. I have micromax phone and I for got my screen lock password
    when I put wrong password 5 times IT says try after 20 seconds ,don’t ask Forget password. what should I do ,help me please!!

    1. Hi Suni,
      Have you tried using all of the methods in the article? Just want to make sure that you have so I can move on to other possible solutions.

  37. Hi JOA,

    Found this article informative. Now, will it work on my own Samsung Galaxy S4 after I replaced the motherboard with the one that I bought from eBay? This motherboard works but the phone is locked with a password pattern or pin. I cannot guess the password so I am asking for your help to unlock this phone. No way that I could connect it to the internet until it is unlocked. How do I unlock this phone? Thank you for your help.

    1. Hi Ed,
      If your phone is working just as good or even better than it was before, I see no reason why you shouldn´t be able to unlock the phone. Have you tried all of the methods mentioned in this article?

  38. I have tried following these steps. When i enter the code adb devices, there are no devices that are listed. Please advise.

    Thank you

    1. Hi Ryan,
      Problems with drivers, cable or USB port are all possible.

      But to deal with the simplest first, are you sure USB debugging is enabled on the phone?

  39. DEARS,

    PLEASE HELP

    If some steal my phone and uses ANDROID ADB METHOD TO OPEN IT, THEN HE GOT AN ACCESS TO MY PERSONAL INFORMATION, VIDEOS & PHOTOS…

    PLEASE CLARIFY.

  40. Hi , Ive locked my phone using ADB and it wont unlock no matter any password I tried which is really irritating as the only option that can find on the internet is need to do factory reset which will erase all my data. Do you have a way to get around this please

    1. Hi Nafisah,
      I would feel the same way if I was in your situation. Do you have Android Device Manager setup? How did you lock your phone using ADB in the first place?

      Also, if you put in the passcode incorrectly in quick succession, it should ask for his Google account details (providing that you still have an active connection to the internet).

  41. Hi I have a metro pcs Lg Ms 345 which I bought from my brother but he couldn’t remember his password so I hard reset it, erased everything but when I turned it on it took me to Google verification which he doesn’t know either, and I can’t go any further into my phone how do I get past google verification after hard reset?

  42. I’ve downloaded the Android SDK and I believe I have completed all of the steps up to the command prompt. When I type in cd android-sdk\platform-tools\ into the prompt, The prompt returns “The system cannot find the path specified”. What do I do from here?

    1. I have a Samsung Galaxy Exhibit (Android 4.4 KitKat), and I’m not sure if I have USB debugging enabled. Does it have to be enabled?

      1. Hi Tommy,
        Yes, you absolutely need to have USB Debugging on or else this method won´t work. The necessary drivers are also a must and pressing enter after each entering each command is also important. If one of these is not done properly that would explain the error. Hope this helps and please let me know if there is anything else I can help you with.

          1. Hi Tommy,
            Welcome back! You are most welcome and please let me know of there is anything I can help you with in the future. Hope to hear from you soon. =-)

    1. Hi Angel,
      Use the one you think you used on the locked phone. I also have multiple Gmail accounts, but there is one that is always used the most. Thanks for commenting. =-)

  43. hi any solution for this
    i do factory reset when i forgot my pattern lock, and this need email to privacy verification, but i dont know becasue this phone second hand, any solution?

  44. Wow, awesome weblog layout! How lengthy have you ever been running a blog for?
    you make running a blog look easy. The whole glance of your site is excellent, as well as the content!

  45. Hi my son had taken one of my phones and changed the Google account and locked the screen on me. I have a lot of information on this phone so I don’t want to reset it to get into it. The last way you have posted to get into your android says that you have to have USB ext. Unlocked on your phone for it to work. Is this something that would already be unlocked? And if you have any other suggestions for me to unlock my phone please let me know. Thank you

    1. Hi Kristy,
      Did your son change it to his account or another one you have? Were you referring to USB Debugging? If so, that is something that is usually off unless the user turns it on. Did the second method work out for you? =-)

  46. I’m amazed, I must say. Rarely do I come
    across a blog that’s both equally educative and engaging, and without a doubt, you’ve hit the nail on the head.

    The issue is something too few men and women are speaking intelligently about.
    I am very happy that I stumbled across this in my search for something relating to this.

    1. Hi There,
      I am also glad you were able to find us as well. Don´t forget to keep coming back for more useful tips and tricks and to also tell others about us in your social media accounts. =-)

      1. I have a pattern lockout as well, and am attempting the Android ADB method, but seems I am too much of a novice, because my command prompts using the lines that you posted are not being accepted. I’m on a MS Surface 3, the phone is connected via a mini-USB, and I’ve downloaded and installed the needed Motorola drivers, the latest Java updates, and the full Android Studio program with the latest SDK updates.

        I’m about ready to shoot my phone.

  47. I have a galaxy S3 that is encrypted because I used to have access to my work email on it. I now have a new phone and it has been a while since I sedan the old one, but still have a lot of pictures on it. I need to unlock the phone for use now, but can’t remember the encrypted password. Will the ADB method work for this so I can get into the phone and still keep the data that is on it?

  48. I have an android samsung smartphone that I recently found after a few weeks. I forgot the password and tried several to get in, it failed. I found this link and thought I might try the android ADB. I downloaded all the necessary things from Java (JDK version 7) and others (all for windows 10 x64 which would be compatible with my pc). When I finally got the Android Studio setup working and got the whole thing downloaded and ready, I did what it said above and typed everything word for word (and letter for letter) into command prompt. When I got the second line down (cd android-sdk\platform-tools\), it said that “The system cannot find the path specified.” I tried typing it in several times and they all failed. Did I download something for x86 or make an error somewhere in the process?

    ps. When I enter the wrong password 5 times in a row it says “wait 30 seconds to try again”, but there is never an option like “forgot password?” where I can use another method to get into phone. It just says “emergency call”.

    1. Hi Michael,
      Did you have USB debugging on? If not you can try the following:

      1. On a computer or other mobile phone, visit: google.com/android/devicemanager
      2. Sign in using your Google login details that you also used on your locked phone.
      3. In the ADM interface, select the device you need to unlock (if it isn’t already selected).
      4. Select ‘Lock’
      5. In the appearing window, enter a temporary password. You don’t have to enter a recovery message. Now click ‘Lock’ again.
      6. If it was successful, you should see a confirmation below the box with the buttons Ring, Lock and Erase.
      7. On your phone, you should now see a password field in which you should enter the temporary password. This should unlock your phone.
      Now, before you go on with your life, go to your phone’s lock screen settings and disable the temporary password. Hope this helps. =-)

      1. Judy, excuse me, but you’re not understanding & therefore not replying to the problem people are having with the “directory not found” issue, while trying to use Android ADB commands. Michael, above, stated it very clearly, as did several others. “Michael on January 30, 2016” said:
        “…. I downloaded all the necessary things from Java (JDK version 7) and others (all for windows 10 x64 which would be compatible with my pc). When I finally got the Android Studio setup working and got the whole thing downloaded and ready, I did what it said above and typed everything word for word (and letter for letter) into command prompt. When I got the second line down (cd android-sdk\platform-tools\), it said that “The system cannot find the path specified.” I tried typing it in several times and they all failed. Did I download something for x86 or make an error somewhere in the process?”

        Judy, you are not responding to this problem! I think the updated versions of the downloads have changed the directory names & placements such that the command window instructions are incorrect. The issue is that your instructions direct that in the Command Prompt window, the OS should change directories to the root of C: (CD\) then, change directories to “android-sdk\platform-tools” (off the root of C:\). I’m an old DOS user…. trust me, after installing both the Android Studio Bundle AND the required JDK version 7 (which your article doesn’t mention), there IS NO directory under the root of C:\ (or anywhere else it seems) called android-sdk… nor is there, of course, one below it called “platform-tools.”

        I opened Android Studio, and at the top there was a msg about an update … I clicked… it took me to “Updates are available for the Android SDK and TOOLS.” Clicking “update now” button brought me to an option to “Exit Studio and Launch SDK Manager.” I opened the Android SDK Manager program which provides a whole list of “packages” (over 50 different individual files), ONE of which, under “Tools” says “Android – SDK Platform-tools.”

        After selecting that “package” and several others that looked promising, downloading & installing them from Android SDK Manager, there was STILL NO “android-sdk” directory ANYWHERE on C:\. There is a C:\Program Files\Android\Android Studio but I failed to find the correct directory with which to launch your commands.

        I will continue to search, utilizing Android Studio, but I am disappointed that your article was not more specific.

        1. Hi Sandy,
          Apologies for the article not being more specific and providing the details that are necessary to unlock an Android device. I truly appreciate the details you have provided on your experience with Android Studio and I am sure many will find it useful. We will look into updating the article with the necessary information. Thanks for commenting. =-)

    1. Hi There,
      If the phone is set to that language, I would try and find a friend, neighbor who can translate for you. Hope can find someone. =-)

  49. Hello,
    I forgot the password on my Android HTC, and since it is an old model, there is no “Forgot Password” option when I enter the password incorrectly. Because I have some great photos on the phone, I am checking hard restart off my list…

    Is there any way to get my files before I hard restart? Please? I tried downloading them onto my computer, but it didn’t find my phone even though it was plugged in…
    At this point I’m pretty much desperate 🙁
    Thank you!

  50. When I type adb devices the output is like this:
    List of devices attached
    Emulator-5554 device
    0123456789ABCDEF device
    After this I type adb shell then the output is like this
    More than one devices/emu .
    Pls help.

  51. I locked my galaxy s3 & forgot password i dont want to do a reset, i downloaded adb but my phone usb debugging is not on. I have tried the other options but, the app doesn’t work for my phone, neither does the google or samsung since i did not register it. Is there another app or a way to turn on usb debugging via pc or something. Please help me!

  52. guys..i have a htc wildfire s ..i tried to hard reset and tht too didnt work in my mob…and also i forgot the gmail id and password…..also how to start usb debugging when the phone is locked???dont be silly

  53. Hi i have a lg h345 that i found and its locked with google verification and i cant get that so i factory reset . same problem . i downloaded flash that should fix the phone but my computer running windows 7 fails to connect with my phone. It says fail to install mtp usb drivers or somthing like that. I dowloaded new drivers deleted them reinstalled them tried different cables different ports i have had windows trouble shoot it and it says nothing. I dont know if after a factory reset usb debuggig would b on or off. Please help ive been trying for two days and dont know what else to try . i dont think its the phone cuz it is almost brand new . help me and if u ever come to maui ill show u a good time .

    1. Hi Alex,
      Are you sure that the drivers you are installing are the most recent ones? Maybe they are not working because you need the most recent ones. Please check. =-)

  54. Hi I have an LG Optimus G Pro. The lock screen is set with the password option, not the pattern option. After 5 attempts of failure, it just makes me wait 30 seconds, instead of showing me the forgot password option. I do have the gmail account set up, and do have access to the internet. What would be my best option to reset the password using my google account?

    Thanks

    1. Hi Jason,
      You could try Android Device Manger. Type those words into Google Search and the site you need is going to be the first one on the list. Hope this helps. =-)

      1. Thanks for the suggestion. It didn’t work for me since the phone number on the google account was now associated with the new phone number I have now.. I wanted to switch it to the locked phone number but it requires a code verification sent via a text msg, which couldn’t be checked cuz the phone is locked..

        Do you have any other suggestions?

  55. Hi my name is omar
    I’m using a galaxy note 4 and my phone randomly removed the fingerprint screen lock and now it only shows the backup password and i don’t remember my back up password. what do i do please help!!!

  56. hi
    my child locked my screen pattern and I dnt know how to unlock it I forgot my security question and I dont know my Google username and password please help me because it only give me those 2 options it’s a Sony Xperia V

  57. I am stuck, no option to use Google to unlock (doesn’t give me the option on the PIN screen, and Android Device Manager has been used but I get the “since google has verified a screen lock has already been set, the password you entered wont be needed”. Which I have no idea what that means… I have seen videos where my phone is in exactly the same predicament as the video, has a PIN lock and ADM is used to change the PIN code. And from the looks of it, the ADB option doesn’t work for anyone… If you can explain why Google doesn’t come up as an option, and why Android Device Manager isn’t working, I would love it. Thanks.

    1. Hi Guys,

      I have tried all of the advice on your list, I still have one go with my password but as I am certain I have put the correct password in I didn’t want to use it until I was certain I had the correct advice. You mention that you can use a micro USB and download the photos of my device. I don’t get anything in the folder to transfer, I am using my phone charger USB is that correct?

  58. I have a samsung S6 active. It has an option to set a pattern passcode to protect a separate category of files labeled ‘private’. This passcode doesn’t have the same recovery options as the main passcode – for example, the option for “forgot passcode?” never shows up. Alfter entering the wrong passcode a number of times, it does put a 30 second lock on it, but that is all.
    Any advice for my predicament?

    Thanks,
    Joy Pollak

  59. My brother has forgotten his password of Galaxy Tab A. I tried finding the password using Method 1 but I don’t see the Forgot Password option and the other option that I have is Method 9 but I can’t afford losing all my data. What do I do in this case?

  60. Hello pls my phone is Samsung s5 demo it has the fingerscanner Which is not working can’t remember the alt password hard reset is not working pls help

    1. Hello Festus, By default, your alternate password should be the password associated with your Google account, Try with your google password. If not, you’ll likely need to reset your device to factory default settings. But If you set up a Samsung account then find My Mobile service should be the first thing you try. Start by heading to this link https://findmymobile.samsung.com/ from any web browser, then log into your Samsung account and once you’ve logged into your Samsung account, click the “Lock my screen” button in the left-hand pane. From here, enter a new PIN in the first field, then click the “Lock” button near the bottom of the screen. Within a minute or two, your lock screen password should be changed to the PIN you just entered. Let me know if that solves your problem!

  61. Hi, I am using Lenovo and it only appear
    1. Recovery mode
    2. Fastboot mode
    3. Normal mode
    I dont see any factory reset pls help me. How to get the factory reset?

    1. Hello Yani, The following steps will help you to factory reset your device. Hold down the Volume Up + Volume Down + Power simultaneously for a couple of seconds -> Then release the held keys when you see a Lenovo Logo-> Now from the options select the Recovery Mode by pressing the Power button-> Once you see the android logo -> Press and hold Power button and Volume up bottom simultaneously for few seconds-> from the menu choose one of the options “wipe data/factory reset”, and then push the Power button to confirm. Follow the instructions to factory reset your device. Let me know if that solves your problem!

  62. I have installed a microSD card on my Samsung J3. My videos automatically store onto the card – fine. I can access them via the ‘Video’ menu item. However, I tried to transfer them to my laptop, but while the laptop will recognise the phone, it cannot see the card.

    Any ideas ?

    1. To transfer the files on your SD card, you´re going to need an adapter and after sliding your card in there, insert it into your computer´s slot, and you’re ready to go.

  63. i forgot my account and the password and i’m stuck in account unlock i cant hard reset my phone because when im doing it its just keep rebooting. yes i tried everything the article was said what should i do ?

  64. Subject: Bypass the PIN check of Samsung Galaxy S3 without root

    December 24, 2016

    Hi,

    First impossible to register at your site. I try two time and nothing happen when finish to enter the information (name, email, etc.)

    I have an old Samsung S3 smartphone and I don’t remember the PIN. The charging micro USB port no longer works.

    I won’t use this smartphone because I have a brand new and I do not wish to have it repaired.
    The battery is charged to 100%.

    I would like to access one last time to recover my data and see all the applications that I used.

    My smartphone is not “Root” and I don’t want “Root” it.

    Can I use one of the methods that you presented here without that I lose my data and my applications?

    I have no more access to my Google account or my Samsung account. In fact, I keep my passwords on a USB key and I lost the key.

    Method 7 looks nice, but does it have a “Root” smartphone to use it?

    Thank you and Happy Christmas!

    1. Not likely. If it’s not rooted, the usb port is not functional and you can’t access your accounts which could help you unlock it, and don’t know the PIN, I think you don’t have many options left.

  65. Hello I have a Samsung J3. It’s prepaid. My phone service isn’t active, because I have a different carrier and new phone. I’m trying to get data off of this previous phone. I don’t have a Samsung Account. Because the service isn’t active, I can only lock and erase from my Google account, which does me no good because I need the data. I tried method 3, but when I type adb devices into the command prompt, no devices are listed. However, the Samsung KIES driver can sense the J3 phone. So I’m trying Method 8 and it has me so confused! I downloaded aroma on my pc. How do I flash it? I don’t know what this even means. I now how to boot into recovery mode. Please help!

    1. you can still hook the phone up to Wi-Fi to transfer information. Have you tried that? You can download apps and whatever else you might need over Wi-Fi.

        1. You didn’t say where you were stuck.

          If you need to flash it to your phone, you will need to add it to your micro-SD card. From there you boot into recovery and can install the file from there. However, depending on the functionality you have on the screen, you might have issues seeing what you are doing. You can look at this article, it may help explain some things. You can also look up articles about rooting your phone as it may explain some of the terminologies you need.

          Whenever you are rooting, flashing things via recovery, or otherwise messing with the backend files of your phone, you need to be sure about what you are doing. If you aren’t, you can mess things up with no option for repair. Take your time and learn about what you are doing so you are sure about it.

  66. I have a Stock S7 flat (SM 930P) I have no custom recovery, Debugging Mode is not enabled, it is not Rooted. I changed my pattern and forgot. I am familiar with ADB but ‘Shell’ says closed. ‘Mount’ is not recognized as an internal command. I am using ADB version 1.0.32. Please if I can just delete the “gesture.key” I would be sooo happy. Please help how I can flash maybe a custom recovery without Debugging Mode.

  67. Hello,

    I have a samsung s6 edge that I am locked out of. I looked online and it said that I could get into my phone using my google account or android device manager. I never got the prompt to input my google account information and adm let me create a password but it doesn’t unlock the phone. Will any of these methods work for my phone? Info you may need: I have a macbook air, I would at the very least like to transfer the info from my phone to my laptop if a hard reset is the only option. I can only try a new password every 60 min. How many attempts do I have? Please advise. Any assistance would be greatly appreciated.

    1. what was your original security lock, was it a pin, password, or pattern?

      Patterns are not something you can remotely unlock.

      If if you didn’t turn on debugging prior losing the password, it’s hard to unlock. While the ADM and other things “can” work, the process can be trial and error. For my Nexus 5x, I had to reset the phone.

      What information do you need to get off the phone? A lot of things sync with your Google Account, see if the info you need synced.

  68. Hello,
    I have a problem, my keyboard is not showing on my Samsung Galaxy j7.
    The phone works fine and there is nothing wrong, but when i try to enter my password, the keyboard is not showing. I’m looking for an option that doesn’t involve factory reset.
    I have many important files on my phone so i can’t reset it. Is there a way i can somehow delete my lock screen without losing any data?

  69. when i tried the google account option it didnt because it shows nothing like forgot password.my android is android 4.4.2 kitkat

  70. I pay a visit everyday some websites and information sites to read posts, however this web site presents quality
    based posts.

    1. Several of these methods involve rebooting your phone. If you wouldn’t mind specifying which one didn’t work for you then I can provide some assistance.

  71. Hello. I am Zura. Can i try it on my SAMSUNG GALAXY J7 2015. I also have problem i forgot my password. Does it work. Thank You.

    1. Hi, Zura. You shouldn’t have any problem using these methods on your device. If you do, just reply to this comment and I’ll help you figure it out.

  72. I have SamsungSamsung Galaxy Note4. Password protected. I have forgotten my password and i dont have google account for. A lot of my msgs and missed calls are on screen. I dont want to lost my phone data. Please help me to recover.
    Your co-operation ll highly appreciated.

  73. Hi
    ive got a Hisense U989 phone and the pin code is locked. How can I fix this. I tried the volume/power buttons but this does not work.

  74. Hi! I have a Samsung Galaxy J7 Prime. I am trying Method 3, but I don’t understand how to do Step 3:

    “USB debugging needs to be enabled for this method to work as intended, but there is a way to circumvent this.

    If you boot into recovery mode, you can do these steps as normal without the need for USB debugging. However, your partition may need to be mounted, to do this:

    Go to Mounts and Storage in your recovery.
    Now mount /data.
    After you’ve done this, you can proceed as if you have USB debugging enabled.”

    My questions are:

    How do I access “boot into recovery mode” through my computer (my device is attached via USB)?

    What is “partition”?

    Do I access the ‘Mounts and Storage’ from my computer? If so, how do I locate this?

    **Also, I tried to see if I could skip Step 3 and proceed to Step 4. When I type: “.\adb shell” (without the closed quotation marks), it produces this following output on another line: [email protected]:/ #
    So, on the same line, just after the ‘#’, I proceed to type: cd/data/data.com.android.providers.settings/databases. However, it returns an output stating ‘not found’.

    My question is:

    Should I be getting the “[email protected]:/#” as an output? If so, why is it that the following command I type, doesn’t work?

    **The system is prompting me to type .\adb instead of just adb

    Thanks in advance for the help!

    1. Hello! You need to do Step 3 before continuing on to Step 4.

      You should be booting into recovery mode from your mobile device, not from your computer. “Mounts and Storage” is access from your mobile device once you’ve booted into recovery mode.

      “Partition” simply refers to how the various data stored in your phone is separated by Android OS.

      1. Hi .my phone moto g4 plus and I am unable to access it.. I tried method 3..Even after selecting mount storage in recovery mode, ADB command shows no device attached.please help

    1. Hi, Amando. Have you previously registered your device with Samsung? You can also circumvent the issue altogether by using one of the other methods.

  75. Hello, and thank you for this info. I’ve locked myself out of a password protected Galaxy S7, by mistyping my password twice. And I’m one of those people you mentioned who failed to register it with Samsung. I tried to unlock it from my computer using my Google account, but it says that, because I had a password set on it already, it won’t allow me to reset it from the computer. I’ll probably have to try one of your other methods above, but I just wanted to check to see if I was missing any step with Google. Thank you!

    1. Hi, Ken. I’m afraid I don’t quite understand your issue with Google. Did you mean that because there is a password on your device Google won’t let you unlock it from your computer?

  76. Hello. My 15 year old son died from suicide on Thanksgiving 2017. His Moto G 4g phone has a pin code, and it says after that it uses a fingerprint. Does that mean, even if I can unlock the pin code, I would need his fingerprint to unlock it? I’m a very confused, grieving Momma, and just can’t figure out how to get in this thing. I know there are answers in here. I need to find them. Any input or suggestions is greatly appreciated.

    1. Hi, Carrie. I’m so sorry for your loss. The pin code unlock serves as an alternative to unlocking with a fingerprint, since fingerprint scanners can be prone to misread prints, so all you need is the pin code.

      1. thank you for such a fast response! ok, I already tried the Google Device Manager option. It doesn’t work, since I assume we never activated that feature on his phone.
        method 1 – His device won’t let me use
        method 2 – not my issue
        3 – I have no idea what rooted or unrooted means… is there a way to tell?
        4 – see #3
        5 – Not a Samsung, it’s a Moto G 4g
        6 – not an option
        7 – lock screen bypass app – wondering if this is my only viable option?
        8 – I have no idea how to do this…
        9 – not an option

        I’m willing to try 3, 4, or 8, however I no nothing about tech and wouldn’t know how to do any of these. Are there detailed instructions somewhere? And again, I don’t know if the phone is rooted or not, or what that even means.

        Thank you so much for helping me!

        1. Hi, Carrie. The device is most likely not rooted, especially if it appears to be perfectly normal. Rooting is simply a way of working around some of the limitations placed on a device by the operating system to give the user more freedom to decide how they want the device to run and what operating system they want to use, but it voids the warranty. Very few 15 year olds would bother rooting their device. That said, it won’t hurt to run the wrong series of ADB commands, so you can try each set just in case.

          A lock screen bypass app will only work if it’s an older device. These apps won’t work on Android versions 4.1 and newer. Android 4.1, which you may be more familiar with as Android Jellybean, came out in 2012, so unless it’s a used device this probably isn’t the right choice for you.

          I would recommend try options 3 and 4 before 8, because 8 is a much more involved process, but if 3 and 4 don’t work out, I’d be happy to help you through option number 8.

          One more possible solution would be to use Android Device Manager to unlock the device, but this isn’t always an option depending on the device and settings. Simply follow steps 1 and 2 of option 9, but instead of clicking “erase,” click “unlock” if the option is there.

          Last, for a bit more info on rooting and ADB, you may want to check out our guides on the subjects:
          What Is ADB and How to Use It
          Secrets To Android Rooting

  77. Android device manager won’t work on his phone.

    I went and downloaded Android Studio from the link shared, however, your instructions did not line up with what I was seeing.

    I went back and looked on the down load page, it did not give me the two options like on your screen is showing.

    But I scrolled down and found a link to SDK tools. However, when I downloaded THAT, it was a zip file with no instructions.

    Now I have a folder full of folders and three applications. I don’t know what I’m supposed to click on or do.

    Is there another link you can give me to download the SDK Tools?

    If not, can you tell me which application I should click on in this zip folder?

    – emulator
    – emulator-check
    – mksdcard

    thank you

    1. Hi, Carrie. I’m afraid I’m not understanding at what point the problem occurred. Once you downloaded Android Studio, were you able to install it?

  78. In step 4, there is a missing slash. This is what worked for me:
    cd /data/data/com.android.providers.settings/databases
    However, I’m unable to proceed further because sqlite3 is not installed. Nothing else worked either.

  79. Method 4 worked for me since I had long ago rooted an old phone running 4.1.2 that I just got a replacement battery for. I did not have a custom recovery installed on this device. ADB responded to adb devices command so I was easily able to adb shell and superuser.

  80. Hi,
    I’m sorry it’s not a comment i want to make but to talk about my problem. i have a samsung galaxy s6 edge on which i have forgotten the pin code to unlock it so right now i can’t unlock it because i never got to enable usb debugging even though i have tried to circumvent it to no avail, command prompt keep saying this ” ‘adb shell’ is not recognized as an internal or external command, operable program or batch file.” so i don’t know what to do now, i feel like i may have to lose my data in the phone now. Pls can you help me?

  81. Thank you, I’ve recently been looking for information approximately this topic for a while and yours is the best I have came upon till now.
    But, what concerning the conclusion? Are you certain about the source?

  82. I changed my password 10 days ago, today, my phone(Galaxy 6) did not recognize my fingerprint. After I tried my password many times and It said it is wrong, I saw the option of unlocking with google account, I used it and changed my password again, but again, after locking the screen, the new password does not work !! and I do not see the option of “Forgot Password?” again!! even I get the “incorrect password” many times . I have important files and I can not use factory reset. How I can see this option again?

  83. Hi!
    I have a huge problem and I really need help. I got my new Samsung Galaxy A50 just 4 days ago. Everything was working fine and I was unlocking my phone through face recognition. While setting up my phone I remembered I entered a password for the lock screen. Then today all of a sudden, the face recognition doesn’t come up to unlock my phone and on top of that I have forgotten my password for the screen. All of a sudden I am freaking out and I really don’t know what to do. I have tried the methods you mentioned above but none of them seem to be working and I am devastated. Please help me out, what should I do?
    Thank you!
    Kat

    1. Hi Katerina, if you have registered your Samsung Galaxy A50 with Samsung’s consumer account, you can unlock the phone by logging on your samsung account using your PC. Otherwise, the only way to unlock your phone is to factory reset it using Samsung’s hard reset button combination which is by Press and hold the power button and release it when you see the Samsung on screen.
      After releasing the Power key, immediately press and hold the Volume down key.

  84. Thank you for every other great article. Where else
    may anybody get that kind of information in such a perfect method of writing?
    I’ve a presentation subsequent week, and I’m at the look
    for such info.

  85. Thanks a billion for this article. I was left panicked when my phone suddenly started behaving weirdly. My phone’s memory was full because of which many functions had stopped and it was hanged a couple of times in a day for 15 20 mins. I tried to make some space but still it insufficient. Anyway, my phone auto restarted and was not accepting my fingerprint and was asking for 4 digit pin. though my pin was correct it was not accepting it was indicating as an incorrect pin. I panicked and I had no idea what to I went to a local mobile repair shop he said I can unlock it but you will lose all your data, which I obviously did not want to do. I next day googled about this situation and came across this article but since I did not have another phone to insert my sim I had to another day to follow as per given instruction. I use a Samsung phone logged in today to the Samsung website and was able to unlock my phone. Thank you again for this article. I can’t explain what it would have been to lose all the data I have on my phone. Thanks from INDIA

  86. Hi, when I plug my locked Note 9, it doesn’t register on the cmd prompt. When I go into Mounts/storage in recovery mode it doesn’t give a data option. Do I have to have a Samsung driver on the computer or am I out of luck because I apparently don’t have adb enabled on my phone?

  87. Hi, I tried Method 3, but stucked at Step 3. I couldn’t found anything like mount in my recovery mode. Any idea? or my phone doesn’t fit for this method? (My phone is Huawei Nova 3i; Problem is forgotten pattern password).

    Note: I’ve tried few methods also, but most of it failed due to lost memory end and USB debug problem. For example, the dr-android apps, it was only applicable for Samsung and LG devices. Other than that, we couldn’t recover our data.

  88. i can’t unlock my phone because i forgot my pattern unlock. i can’t use find my phone or google account or crashing ui.

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