Verizon Pixel smartphones are having trouble making calls after Android 10 update

Verizon Pixel smartphones are having trouble making calls after Android 10 update

Just a couple of days ago, Google just released its latest Android update – Android 10. The devices to get the first dibs is Google’s very own Pixel and Essential smartphones. Many have already started to get familiarized with the new and improved features.

However, there is a bump that no one is expecting, especially for Verizon customers. There were bugs that came alongside the Android 10 update on Pixel phones and is now making it hard for Verizon users to place and receive a call.

Call delays for Verizon customers after the Android 10 update

For Verizon customers who have updated to the latest Android, some are experiencing severe call delays. Outgoing dialed called are taking an extra-long time than usual before they connect (20-45 seconds are some estimates). And as it turns out, the My Verizon app may be the one to blame.

My Verizon app is causing call delays for its subscribers who have updated to the Android 10
My Verizon app is causing call delays for its subscribers who have updated to the Android 10

Verizon customers have taken it on Google’s help support forum to express their frustrations on the matter. A thread on the forum site currently has 400 replies from these customers detailing how inconvenient it is to wait for at least 20 seconds to a minute before making and receiving calls.

Fortunately, there is a fix to the issue

Uninstalling My Verizon app seems to do the job
Uninstalling My Verizon app seems to do the job

Fortunately, there are fixes to this inconvenience. Some Verizon customers have uninstalled the My Verizon app on their devices and everything just went back to normal. Although, it is not quite sure yet why uninstalling the app had ceased the issue. But for most users, it sure does the trick.

Furthermore, some have suggested that denying phone permissions for the My Verizon app also works too. If you really want to use the app, just head over to the settings and revoke the permissions to call logs/or calls for it.

And as simple as that, you can go back to enjoying delay-free calls. For sure, Verizon is already working on a fix so that users can continue to use their handy app without experiencing such issues.

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