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What to Do When Android Auto Is Not Working?

You’ve been reading articles on Android Auto and you were really excited to pump up your ride. But then… Android Auto didn’t work. Why? Let’s find out! There are many reasons why Android Auto wouldn’t work when you first wanted to use it, but most of them are easily manageable. From compatibility to the UBS cable, let’s explore the possible issues.

Android Auto Isn’t Working

If Android Auto isn’t working for you, here’s a few things you can check – they might be the problem!

Step 1: Is Your Phone Compatible With Android Auto?

It might work with Android 5.0 (Lollipop) plus a data plan, but the recommended OS is Android 6.0 (Marshmallow) and up. If you don’t know how to check, read our article How to Find Out Which Version of Android You’re Running“.

Step 2: Is Your Car Compatible With Android Auto?

If you want to use it on your car’s display, you should check if the car you want to use Android Auto on is compatible with this service. Check our article Complete List of Android Auto Compatible Cars” to see if you fit the profile.

Step 3: Is Your Country Supported?

As you might know, Android Auto is not yet available everywhere. Here’s a list of countries that have Android Auto; if your country is not on the list, you’ll have to wait a little bit before you can use it!

  • Australia
  • Argentina
  • Austria
  • Bolivia
  • Brazil
  • Canada
  • Colombia
  • Costa Rica
  • Chile
  • Dominican Republic
  • Ecuador
  • Guatemala
  • Germany
  • France
  • India
  • Italy
  • Ireland
  • Mexico
  • New Zealand
  • Paraguay
  • Puerto Rico
  • Panama
  • Peru
  • Russia
  • Spain
  • Switzerland
  • United States
  • United Kingdom
  • Uruguay
  • Venezuela

Step 4: Is Your USB Cable High-Quality?

If Android Auto isn’t working, there might be a problem with your USB cable. Try to use one under 6ft (30 cm) and no extensions. Also, make sure that the USB icon is showing. If you check all the above boxes, try replacing your USB cable altogether.

Step 5: Is Android Auto Turned On?

You should check to see if Android Auto is turned on in your car’s infotainment system. If it is, but it still doesn’t work, try restarting the system. If you’re using a receiver, try and check if there is a firmware update available on the manufacturer’s website.

If it isn’t turned on (the function is disabled by default), you can turn it on manually. Even if the user-interface varies from one car to another, here’s what general steps you should follow:

  1. Open your car’s settings.
  2. Go to “Apps” and select “Android Auto”.
  3. Tap on “Enable after USB Connection” and set it to “Always”.


Android Auto Not Working – What Can You Do?

Android Auto is a very useful service, so we get why you’d be upset if it suddenly didn’t work. We hope our tips and tricks helped you find your issue and resolve it. If not, feel free to tell us down in the comments section what problem or alternative solution you’ve found, so everybody can get help!

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  1. I bought a 2019 Sonata last year. My Moto Z was working fine with Android Auto till sometime in March. My phone shows Android Auto is working but when I connect it to my car via my usb cable the Android Auto icon stays grayed out. My phone is able to charge thru my usb cable but will not connect to my car. I have switched out multiple usb cables to no avail. My Moto Z has Android 9 installed. Any help is appreciated.

    1. Hello! Make sure that your device is enabled from your car’s dashboard. You could try reinstalling the app or clearing all the app’s data from your device. Let us know if you’ve managed to solve the problem!

      1. I uninstalled and reinstalled the app on my phone. Re-setup my phone on the car but still no luck.

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